Afaq United wants Call Center Agent
- Answer incoming calls and respond to customer’s emails
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
المهارات
- Prior exposure to working in a call center or customer service support profile.
- Multi-tasker with an ability to note important pointers while attending a vital customer call.
- Good computer skills.
- Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
- Portraying a positive outlook towards suggestions from the management related to required improvements.
- Bilingual
تفاصيل الوظيفة
المرشح المفضل
نبذه عنا
Agency Brief:
Al Afaq United is a Local Kuwaiti Recruitment Agency, providing recruitment services and consultancy & offering a professional and experienced team dedicated to place the right candidate within the right and suitable institution.
Accountability & Confidentiality:
We deal with our customers with full responsibility offering precision and proper follow up in our daily performance as expected from our customers giving a great importance and seriousness to the confidentiality and privatization of their internal information.
Partnership:
We consider our customers (Companies and candidates) as our partners and thus, coordinate between both in the outmost clarity, integrity and honesty. Placing the right candidate within the right position and getting the satisfaction of both parties is our sole benefit.
Personalized Services:
We dedicate our time, efforts and expertise into understanding, assessing and focusing on client’s requirements up to the smallest detail in order to best offer the service within a short time frame.
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– Please consider fulfilling the required conditions and observing them before applying, adhering to deadlines and being serious about work
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