Alghanim Industries, Kuwait need to
Customer Relation Management / Call Center Agent
Alghanim Industries, Kuwait need to
Customer Relation Management / Call Center Agent
Alghanim Industries, Kuwait need to
Customer Relation Management / Call Center Agent
الوصف الوظيفي
Key Behaviours, Skills & Aptitude – (Attitudes, behaviours, personal characteristics and motives which will lead to high performance)
- Plans, directs, coordinates and controls the total number of incoming calls from existing customers
- Attends to enquiries from new prospects and makes outgoing calls
- Opening new job cards related to the service center
- Solving customers problems related to delivery and showroom
- Conduct customer satisfaction surveys
- Forward customer complaints by email to call centre supervisor
- Execute telemarketing campaigns
- Ensure proper call execution in order to maintain highest quality customer service and increase sales
المهارات
Relevant Education, Knowledge & Experience:
- High school diploma
- Bilingual – good command of both English and Arabic
- 2 year experience in the same field
- Expert in using Microsoft Office applications (Word, Excel and PowerPoint)
- Good communication skills
- Clear voice and pronunciation
- Team player
- Friendly attitude with customers and team members
- Excellent customer service skills
تفاصيل الوظيفة
المرشح المفضل
نبذه عنا
Alghanim Industries is one of the largest, privately owned companies in the Gulf region. A multi-national company in outlook with operations in 40 countries, Alghanim Industries is a multi-billion dollar company with more than 30 businesses. Alghanim Industries place a high value on commitment and investment in our people who contribute to the continued growth and vitalization of our business. Renowned for our progressive business culture and management philosophy, we consider finding and developing talented and energetic people the key to our continued success. Alghanim Industries has a heritage of over 100 years as a successful commercial enterprise in the Gulf region, with a proven track record of reacting to economic and market changes. As a result, this diversified multi-national corporation has built a reputation synonymous with market leadership.
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– يرجى النظر باستوفاء الشروط المطلوبه و مراعاتها قبل التقديم و الالتزام بالمواعيد و الجديه فى العمل
و ذلك وفقا للشروط الخاصه بكل وظيفه على حدا باختلاف متطلبات العمل
للمزيد من الوظائف اضغط هنا
تابعنا على صفحه يلا وظايف على الفيس بوك من هنا
و انضم الينا فى جروب يلا وظايف على الفيس بوك ليصلك كل جديد من هنا
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