Alkhorayef Group wants Parts And Service Sales Senior Officer
الوصف الوظيفي
Purpose
To do sales’ activities within an assigned geographical area, product range and government customer accounts in order to deliver the agreed sales objectives, customer satisfaction levels, and profitability targets within ACC’s operational plans, and adopted policies and procedures.
Key Accountability Areas:
Key Activities:
Sales Operations ·
Conclude sales orders to meet established annual, quarterly, monthly, or weekly sales targets and prioritize and schedule own activities so these targets are met.
· Identify, research, and conduct prospective customers and build positive relationships that will generate future sales and repeat business.
· Respond to customer enquiries and complaints, and act as an advisor to answer technical enquiries.
· Negotiate prices, quotations, and delivery times and approve discounts and returns within limits of authority.
Customer Relationship:
Management.
· Build and maintain long-term customer relationships with the Branch’s customers to ensure identifying and addressing their current and future needs.
· Ensure customer relationship management techniques are applied by the Branch’s Parts staff including advising customers on the market’s trends and offerings to increase customers’ loyalty to ACC.
· Address and resolve disputes with customers to ensure customer retention and protect ACC’s market positioning
Reporting.
· Refer customer feedback and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands.
· Document parts sales progress and results and report to the Manager on a regular basis.
المهارات
Knowledge and Experience:
· 3 to 4 years of experience in Part Sales
· Previous Customer Relationship Management experience is required
· Communication skills
Education and Certifications
· A Bachelor Degree in Business Administration or equivalent is required
تفاصيل الوظيفة
المرشح المفضل
الدمام, السعودية
نبذه عنا
Alkhorayef Group was established in 1957 by late Sheikh Abdullah Ibrahim Alkhorayef to serve the water and agricultural market by representing top brand products of water pumps, irrigation machinery systems, and well drilling equipment.
Through the years the Group gained supremacy by diversifying its business to include:-
– Oil & lubricants
– Manufacturing, servicing and repairing of petroleum and oil fields machinery and equipment
– Power & Water development projects
– Machinery systems (Agricultural, Industrial, Marine and Power).
– Paper & printing
With a reputation that is a true reflection of the Group slogan (THE NAME TO TRUST); Alkhorayef is one of the most advanced companies in Saudi Arabia and the region; an enjoyable work environment of multinationals of more than (5000) five thousand employees, and a geographical presence that covers the six continents.
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– Please consider fulfilling the required conditions and observing them before applying, adhering to deadlines and being serious about work
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