CARE CO wants Customer Service Assistant
الوصف الوظيفي
- Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
- Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Troubleshoot and resolve product issues and concerns.
المهارات
- Proven customer support experience.
- Adept in using customer relationship management software to offer the best client services.
- Good listening skills with fluent communication to address all concerns and doubts of the customers.
- Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
- Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
- Well-versed in handling digital tools and modern computer hardware.
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة مستلزمات الحيوانات الأليفة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري $1,000 – $1,500
عدد الوظائف الشاغرة1
المرشح المفضل
الجنس أنثى
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– Please consider fulfilling the required conditions and observing them before applying, adhering to deadlines and being serious about work
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