China Telecom wants Junior Customer Service Engineer
China Telecom wants Junior Customer Service Engineer
- cloud computing technology stack such as virtualization/network/storage/container/microservice/database
- open source software such as docker/k8s. The relevant operation and maintenance work experience is preferred.
- calmly face the support work of high voltage and high frequency.
المهارات
- Experience or knowledge of any public cloud, like Alibaba Cloud/AWS/Azure/GCP;
- Experience of ticket processing for software application systems, ticket is submitted by end user through website, like questions or complaints.
- Computer or related major, at least 2-3 years of system operation and maintenance experience, familiar with application system anomaly investigation and diagnosis.
- Master at least 1 scripting language, be familiar with Unix or Linux operations, analyze problems from the user’s perspective, and refine requirements
- Must have strong service consciousness, sense of responsibility, communication ability and learning ability
- Understand at least one cloud computing technology stack such as virtualization/network/storage/container/microservice/database
- Familiar with the basic working principles of open source software such as docker/k8s. The relevant operation and maintenance work experience is preferred.
- Able to calmly face the support work of high voltage and high frequency.
- Excellent English ability, can be used as working language. Arabic/Chinese ability is a plus.
تفاصيل الوظيفة
المرشح المفضل
الرياض, السعودية
نبذه عنا
China Telecommunications Corporation (“China Telecom”) is one of the largest state-owned telecommunication companies in China, with a total registered capital of RMB220.4 billion. At present, the size of China Telecom’s total assets exceeds RMB 700 billion, with annual revenue of more than RMB 380 billion. Ranking 132nd in the 2016 Fortune Global 500, China Telecomwas awarded the Most Honored Company, the Best Managed Company in the Asia Telecom Sector, as well as the Best Managed Company in Asia by esteemed international institutions forconsecutive years.With the world’s largest broadband Internet network and a leading-edge mobile network, China Telecom is capable of providing cross-region, fully-integrated informationservices to global customers through its sound customer service channel system. Itscomprehensive service capability has earned China Telecom a large customer base. By the end of 2016,the number of itsbroadband Internet subscribers exceeded 144 million, mobile subscribers exceeded 215 million, and fixed-line subscribers exceeded 132 million.To drive corporatetransformation, China Telecom has rolled out Transformation 3.0 strategy with a focus of upgrading intelligent network, service ecosystem and smart operation for the digital ecosystem. ChinaTelecom willstrive to become a leading comprehensive intelligent information service provider, with the aim of becoming apowerhouse in the Internet and cyber realms in order to serve thesociety and enhance people’s wellbeing.
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– Please consider fulfilling the required conditions and observing them before applying, adhering to deadlines and being serious about work
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