Expat Logistics for Commercial Services wants Retail Sales Executive
Do you have a passion for pets?
Our online pet store (pethouseksa.com) is expanding and we need pet lovers to join us to deliver exceptional service to our Customers in our new retail store in Qurtubah.
Working in shifts you will be the public face of our business, greeting our store Customers, answering their queries, and promoting products to maximise sales. This is a great opportunity for young Saudis to develop their skills and career as our business expands.
Tasks and Responsibilities:
Deliver an exceptional service to store Customers:
- Greet the Customers and assist them in selecting the right product
- Listen to Customers to understand their needs
- Communicate clearly
- Provide accurate product information
- Receive feedback and escalate to management when necessary
- Handle Customer issues in a calm respectful manner, escalating to management when necessary
- Accurately process the orders and payments by cash / credit cards
- Issue receipts / refunds / change to Customers
Ensure awareness and vigilance at all times of security in the store without any negligence
Assist in ensuring that the product display area is clean and organised
Support management with other tasks as required by the business
What are we looking for?
Basic understanding of customer service practices
Friendly, helpful, confident and engaging personality
Basic administration skills
No experience is necessary!
Pet lovers preferred!
– Please consider fulfilling the required conditions and observing them before applying, adhering to deadlines and being serious about work
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