United Carton Industries Co. wants Customer Service Specialist
الوصف الوظيفي
- Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
- Cater to client queries by providing accurate data using appropriate communication channels.
- Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
- Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
- Interact with the senior management to understand updated organizational policies and new products.
- Understand client requirements to identify and resolve any shortcomings or flaws in a product.
المهارات
- Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
- Familiarity with CRM systems and practices.
- Proficient in answering phone calls with professional etiquette and a friendly tone.
- Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
- Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
- Fluent in operating the latest computer software and online tools.
تفاصيل الوظيفة
المرشح المفضل
نبذه عنا
United Carton Industries Company (UCIC) has been in the corrugated business since 1990 with a current annual capacity of 340,000 tonnes. UCIC focuses on high quality corrugated solutions for the customized packaging needs.
Four state of the art plants produce corrugated boxes, point of sale material, shelf ready and high graphic packaging. Strategically positioned in Jeddah and Riyadh, catering to the corrugated needs of FMCG, white goods, agricultural and packaging companies which includes the largest multi-national corporations and the best of domestic industry.
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– Please consider fulfilling the required conditions and observing them before applying, adhering to deadlines and being serious about work
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