BME eSports is a fully integrated Gaming and eSports solutions provider with offices in London and Cairo. We are the proud organisers of the ever popular Insomnia Egypt Gaming Festival, the biggest of its kind in the region. We’ve organised a variety of exciting tournaments over the past 3 years throughout Egypt and the Middle East as well as online. It’s our passion and goal to connect players, publishers, sponsors and brands in the rapidly growing Gaming and eSports community.

About the role

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Your responsibilities will include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. You will answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Development, Marketing and Product Development departments) to improve the entire customer experience. This position may require occasional travel.

If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.

Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.

BME Events طالبين Account Manager

Typical Responsibilities:

Serve as the lead point of contact for all customer account management matters

Build and maintain strong, long-lasting client relationships

Negotiate contracts and close agreements to maximize profits

Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

Ensure the timely and successful delivery of our services and solutions according to customer needs and objectives

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

Prepare reports on account status

Collaborate with sales team to identify and grow opportunities within territory

Assist with challenging client requests or issue escalations as needed