Elsewedy Electric طالبين Sales Operations Specialist
Location:
Fifth settlement
Job purpose:
An indoor non-engineering position responsible to address the growing demand of the Cables, transformers and accessories business and to participate in the analysis and preparation of technical and commercial offers.
Key Accountabilities:
- Support sales representatives to increase their productivity and to have more time for the sales operations.
- Contact customers to get extra data needed for the request for quotations (RFQ)
- Follow up on orders & delivery dates and to make sure that sales representatives have available quantities of sales support material such as product brochures.
- Review orders when received to make sure that prices, payment terms, conditions, required delivery, items description etc… are correct and related to pre-offer, and directly contact the customers to solve any problems.
- Responsible to upload the orders on the intranet (Company internal network) and make sure from orders accuracy and that they are processed on time with the different department till it reach planning department and get a delivery date, to be communicated with the client.
- Communicate with customer to inform them in case if any delays and discuss alternative solution and availability for delivery.
- Update the sales records on weekly basis and report it to the manager.
- Responsible to gather all supporting documents (such as Technical offer, Certificates etc…) to be submitted with the offer.
- Respond to complaints from customers and give after-sales support when requested
- Carry out any other tasks assigned to him.
Elsewedy Electric طالبين Sales Operations Specialist
Reporting line:
GM- Multinational Accounts
Qualifications & Education:
- BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset
- (4-7) years of experience
- Experience as a sales coordinator or in other administrative positions will be considered a plus.
- Well-organized, attentive to details and responsible with an aptitude in problem-solving
- Strong follow up skills
- Excellent verbal and written communication skills
- A team player with high level of dedication
- Strong numeracy skills
- Good computer skills (MS Office)
- Proficiency in English
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