Fresenius Medical Care Middle East طالبين Account Coordinator
We are looking for a highly motivated individual to become out next team member joining our organization. You will be part of a highly engaged agile team with the opportunity to take part in multiple initiatives and grow personally and professionally.
Responsibilities
1) General
· Full order to cash management for multiple Markets in the Middle East Region
· Maintain forecasting system data integrity and drive accuracy in 18 month rolling forecast
through S&OP process
· Ensure availability of goods at any time and secure delivery of goods efficiently in line with
internal and export control policies to guarantee customer satisfaction
· Generation of all sales documentation as well as shipping documentation according to internal
and country specific regulations
· Product complaint management till resolution with concerned stakeholders
Fresenius Medical Care Middle East طالبين Account Coordinator
· Support sales with profitability exercises, supply feasibility and incoterm/payment method
utilisation in deal creation stage
· Planning and coordination of shipments together with the corporate supply chain and logistics
department
· Implement most efficient and effective shipment documentary flows to ensure customer
importation and cost reduction
· Ensure smooth supply of any commodities in close coordination with demand/Supply corporate
functions
· Complaint management and solution-orientated trouble shooting in regards of product
shortages, wrong deliveries, damage of goods, replacement deliveries according to company’s
policies and procedures
· Cash-Care-Management and monitoring of receivables and credit limit exposure
· Process and monitor bundle deals and respective deliveries in line with appropriate accounting
Fresenius Medical Care Middle East طالبين Account Coordinator
standards
· Manage LC submissions from LC draft analysis, advising, through till payment
· Provide key inputs into the yearly sales budgeting process, yearly provision exercise and cost
centre budgeting/control
· Timely tracking of commissions and fees and processing of subsequent payment orders
2) Individual
· Follow-up of customer inquiries and drive cross departmental co-ordination to ensure
Fresenius Medical Care Middle East طالبين Account Coordinator
fulfilment
· Ensure correct SAP SD business process are utilised depending on deal configuration and Third
Party constellation
· Responsible contact person for global supply chain department, central warehouse, third party
suppliers and forwarders
· Provide invoicing projections with upside/downsides into monthly regional target review
exercises
· Support sales in tender processes and country individual projects
· Follow-up and process product recalls and complaints
· Ensure proper price, cost, delivery and process documentation until goods are finally in
customers warehouses
· Secure the preparation of all necessary import/export documents and control adherence
· Preparation of credit and debit notes in close collaboration with Corporate and/or Senior Sales
Management
· Co-ordinate correct customising of business templates within SAP ERP system together with
Business process management to fit our regional needs
3) Technical
· Proficiency in SAP ERP
Qualifications
· BA or BS in a related technical or business field
· College degree preferred or equivalent combination of education and experience required
Project)
· Minimum of 3 – 5 years’ experience in a procurement role, preferably in Pharma or Med tech or related health care environment
· Excellent communication and computer skills
· Excellent organizational skills
· Excellent communication skills
· Ability to multi-task simultaneously is desirable
· Responsibility and accountability for duties and assignments
· Excellent computer skills – Export & International trade knowledge
· Fluent in English
· Microsoft Excel proficiency is essential
· SAP or Oracle experience essential
· Strong time management skills with the ability to set priorities appropriately and cope with
changed/conflicting requirements
· A client-focused, patient centric approach with a genuine interest in their needs
· The ability to respond to a changing and demanding environment
· Highly developed communication and interpersonal skills
Apply from here
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