ArabyAds طالبين CRM Manager
We’re looking for a strong CRM Manager who is process driven, with a proven track record of working across the CRM landscape – including campaign management, audience segmentation, automation flows and loyalty. A strategic thinker who can confidently build a CRM roadmap. A problem solver who can deliver solutions in a fast paced direct-to-consumer business.
Job Responsibilities:
- Initiate and manage marketing campaigns aimed to improve retention and conversion performance
- Develop and execute CRM strategies across Email, SMS and Push Notifications
- Execute the CRM strategy for Yajny across multiple channels and regions
- Analyze and interpret results from CRM initiatives to drive continuous improvement of campaigns
- Develop and deliver all email automations. Ensure all email templates follow best practice, taking a mobile first approach
- Manage 3rd party agencies and the development, maintenance and review of contracts and relationships
- Work alongside the tech team to optimize website and apps with automation flows and loyalty
- Optimize customer segments and their lifecycle, with the goal of increasing LTV and retention
- Work alongside Performance Marketing team to align CRM with wider acquisition and re-engagement initiatives
ArabyAds طالبين CRM Manager
Qualifications:
- 4+ years of CRM experience with a proven track record of managing budgets to target
- In-depth knowledge of digital marketing and loyalty principles and the end to end process for campaigns from strategy to deployment
- In-depth knowledge of CRM best practices and KPIs
- Detailed knowledge of email regulations and compliance
- Strong eye for aesthetics, customer centric communications and good digital design
- Ability to work in a fast-paced, iterative environment
Apply from here
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