Pelcro طالبين Product Manager

Pelro is a leading subscription and membership management platform with clients all around the world. We work with enterprise clients that are expecting white-glove service yet we also work with companies that rely on our documentation. The ideal candidate is an analytical team player who will be responsible for leading a team of high performing individuals who own the entire product lifecycle from strategy, evaluation, scoping, and release. You will also work cross-functionally to complete product roadmaps and discover new opportunities. The platform handles billions of requests a month and we expect this to 10x by next year.

Responsibilities

Constantly improve product documentation to the highest standard
Collect and analyze feedback from customers, partners, and other teams to shape requirements, features, and end products
Meet with clients to train, assist and help them configure the platform
Meet with clients to gather clear requirements on any feature requests
Work with senior management to create product plans, roadmaps, and coordinate with cross-functional teams
Ensure products and releases are launched correctly and on schedule
Make creative recommendations to expand the product base and vision
Integrate with analytics tools, suggest ways to track product use and impact on end-users
Supervise critical metrics to understand the impact of experiments and new features launched, conduct root cause analysis on metrics, Drive/Measure OKRs
Prioritizing our Customers above all by working directly with them as well as our Marketing, Engineering, and Customer Support teams to continually represent and improve the product
Craft comprehensive product plans, which define customer and market requirements, establish the objectives, strategies, and actions needed to achieve our customer’s goals
Provide market knowledge and how we position our products in a highly competitive marketplace

Pelcro طالبين Product Manager

Qualifications

Engineering or Computer Science Bachelor’s degree or equivalent 3+ years of experience in Product Management, Engineering, or Web Development
Strong written, verbal, and collaboration skills
Passion for understanding customer needs and pairing with data and outstanding design to elegantly resolve problems
Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom
Self-starter and results-oriented, able to work under minimal mentorship
Intellectual curiosity and desire to learn new things, techniques, and technologies
Excellent organizational, prioritization, and communication skills, with a high level of attention to detail
Experience with Agile software development methodologies and are comfortable describing related technical concepts and capabilities
Technical background in software development and program management is preferred
Organizational and leadership abilities
Excellent communication skills
Creative thinking skills and Problem-solving aptitude
Proficient in analytics, data management, and dashboarding/reporting

Nice to have