Guardian Industries طالبين Customer Service Executive
Who is Guardian Industries?
When you are looking at a city’s skyline or on the latest cars and trucks, chances are you’re seeing our products. Through Guardian Glass, a Guardian Industries company, we make high- performance, energy efficient glass for homes and buildings. SRG Global™, a Guardian Industries company, makes automotive trim products that define a vehicle’s DNA and help improve fuel efficiency.
And perhaps most of all, we make the ideas, formulas and processes that make these products possible. Guardian Industries is 18,000 people working to make products that improve people’s lives! To Learn more visit our website at: https://www.guardian.com
Guardian Industries طالبين Customer Service Executive
Guardian Industries or Guardian Glass is seeking you to become our next Customer Service Executive in 10th of Ramadan City.
A Day In The Life Typically Includes
Responsibilities
Ensuring an appropriate order flowManagement of the communication with the sales department and customers.Monitoring and evaluation of all orders and sales processesHandling the order management process through the value chain.Manage incoming calls from customers and deal with their inquiries.Manage customers feedback, opportunities and complaints.Working closely with different departments within the value chain.Creating weekly and monthly reports.
What You Will Need?
Qualifications And Skills
- Bachelor’s degree in business, Accounting, Finance or another related field.
- Fluent spoken and written English (French & German will also be beneficial)
- Tech Savvy, comfortable entering and retrieving data on web-portals, etc.
- Excellent math, organization, and time management skills
- Customer service experience with superior phone skills
- Ability to work in a fast paced, performance-based environment
- Practical experience in a similar position is a plus
- High customer service orientation
- Detail-orientation and good analytical skills
- Ability to communicate at different levels
- Good problem-solving as well as organizational skills
- Ability to both work effectively in a team and independently
Apply from here
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